Refunds and returns

Our products are consumables, so all sales are final.

We will make it right if something arrives wrong. Contact us within 14 days of delivery and we will issue a refund, replacement or store credit for:

• damage in transit
• the wrong item shipped
• a verified product defect

Email support@notyourbakery.com with your order number and a photo of the problem. Our fulfillment team replies within 24 hours, Monday to Friday. We review every request and may ask for more detail before deciding.

Orders cannot be cancelled once they have shipped. We cannot accept returns of opened products for any other reason, and we cannot accept returns of products shipped to a state where they cannot legally be sold.

Not Your Bakery, LLC
11880 S Sooner Rd
Edmond, OK 73034